We are pleased to announce that VICTVS has been awarded ISO 9001 certification.
ISO 9001 is an internationally recognised quality management standard that helps organisations to ensure the quality of all aspects of their business.
To gain this certification, VICTVS’s quality management systems and procedures were validated through an independent, external audit. This audit required VICTVS to demonstrate our existing quality management system, and our commitment to continual improvement as the company continues to grow.
As a global company working with thousands of people in more than 170 countries, we recognise how effective quality controls depend on well designed, relevant and actionable systems. We also understand that our commitment to the highest standard of service delivery provides real-world benefits to our clients and service users.
Quality management is vital for any growing organisation and the consequences of getting this wrong are rapidly reflected in the reviews of service users.
Commenting on the award, our Chief Operating Officer, Andrew Gregory said, “The award of ISO 9001 certification to VICTVS is an endorsement of the dedication that our Ops teams have to every aspect of their work. Indeed, we are the only organisation that the independent external auditor has ever granted this award to without requiring any recommendations for improvement.”
